DSD files skipped, Roon says "File is corrupt"

Support
1

Roon Core Machine

Mac mini (Late 2012)
2.5 GHz Dual-Core Intel Core i5
16 GB 1600 MHz DDR3
Roon version 2.0 (build 1272)

Networking Gear & Setup Details

Ubiquiti EdgeRouter PoE
Netgear Orbi RBR20

Connected Audio Devices

Chromecast, Apple TV, WiiM Mini, Sonos Roam

Number of Tracks in Library

37,547

Description of Issue

Hi, I’ve bought and successfully downloaded and played almost two dozen albums from NativeDSD.com using the “NativeDSD downloader app” and Roon. However, one of my latest purchases successfully downloads, but Roon reports that each “File is corrupt”. I’ve tried redownloading three times with the same result.

I contacted NativeDSD, and they provided me an alternate download location via Dropbox and my browser. Still no luck. Finally, I installed Colibri to see if it can play one of the files. And it turns out it can.

How can I troubleshoot Roon to get it to recognize these files?

2

May wish to see whether they are DST compressed or not.

3

Thanks. File extension is .dsf, but that doesn’t mean they weren’t renamed. Is there a way to check if the files aren’t in fact compressed DST files?

4

I would ask NativeDSD.com.

6

This topic was automatically closed 45 days after the last reply. New replies are no longer allowed.