Core Machine (Operating system/System info/Roon build number)
Windows 10, 64bit, Roon 1.7 (build 528)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
USB. Questyle CMA Twelve - xCODE USB Audio 2.0
Description Of Issue
On my Mac (10.15.3).
I use DSD over PCM v1.0 (DoP). It worked fairly well during my evaluation and the weeks after. Every now and then it stopped producing sound. I switch a lot between audio outputs for video conferencing. Also I disconnect my laptop and reconnect etc. as I move around.
If a Roon restart did not help then I would restart my CMA Twelve. If nothing worked I rebooted my machine and alsways the DSD over PCM would start to work.
Now I’m in a state where I cannot get it to produce any sound. It works with Convert to PCM. When I switch it back to DSD over PCM it just gives me a hiss and the track plays but no sound.
– fiddling with volume but still no music
– disable/enable the Device
– most settings of the Device
– restarted Roon
– restarted my Mac
Anything else I can do? I would love to setup the device again but can’t find a way to kind of reset it. Any help appreciated.
Try switching it all off then bring the DAC up first then the rest.
I turned my DAC off. Removed the USB cable of my DAC from my Mac. Closed down the Roon app on my Mac.
Then I connected the USB of the DAC back to my Mac. Then I turned on my DAC. Then I started up Roon. Then I started to play a song. I still get a hiss and not the song.
Worth a try but no cigar.
It could be that something is messing with the stream; try turning these things off (one at a time) and see if it works
- Make sure you in Exclusive Mode
- All DSP
- Volume Leveling
- Set volume level to Fixed under the device.
@Toomas_Romer - I would start with @Rugby’s suggestions:
If the behavior is still the same after, I also suggest trying to use a different USB cable if you have one around. It may be an issue with the current USB cable it not having enough bandwidth for DoP transmission.
I played around with Volume levels and it did not improve. Then I changed back to over PCM and then back to DSD over PCM and I have music playing again in the desired mode.
The next time I encounter this I’ll try to be more attentive on which setting fiddling resets the system back to normal the quickest.
Thank you all for thinking along!
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