@benjamin thanks but with almost 5,000 albums, I’ve never really been able to locate the ones that are duplicated. It’s just the number that keeps going up. Are you guys not able to get that from the logging you are doing on my server?
Hey @DDPS,
Thanks for the additional clarity! As a next step, our development requests an album Excel export if possible.
- Navigate to ‘Albums’
- Select All
- Export via Excel
Thank you!
@benjamin - My Roon installation has been up for over a week with no album duplication. Are you aware of something that might have changed to fix this? I assume you probably don’t want me uploading such a document until I experience this issue again, correct?
BTW, in the past, such an export returned the correct number of albums. It was only the on-screen count that was wrong in Roon.
I was regularly prone to this issue on multiple versions of the iPad Roon Remote and it does seem to be an issue with the “Sort By” field. One parameter that may influence the sort behaviour that has not been mentioned across several discussions is Settings>General>Languages for artist and album names.
My profile has multiple languages and whether it was the sort order of those languages, or the mere act of adjusting them, the issue immediately disappeared without any further action. I have not had a recurrence of the issue for several months.
Here is an example of the duplicity when sorting albums by date.
Duplicity is only present when:
Settings>General>Languages for artist and album names is in the same order as displayed in my previous post, or
Settings>General>Album dates for sorting is Original release date
The Export selected albums to Excel feature does result in duplicate rows, too.