Duplicate copies

Support
1

Core Machine (Operating system/System info/Roon build number)
Mac OS Catalina, Roon build number 500

Network Details (Including networking gear model/manufacturer and if on Wifi)
Netgear.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Antipodes Music Server, USB

Description Of Issue
I know this should be simple, but I keep getting duplicate copies of every album I add to Roon for some reason. And when I try to delete one, both get deleted. I add albums by dropping them on Roon. Thanks ahead of time.

3

Hi @rickcarl — Can you share a screenshot of Settings > Storage?

Thanks!

4

Here you go.

12%20PM
12%20PM1031×654 59.5 KB

5

Hi @rickcarl,

I see that you’re watching the entire Antipodes storage folder here. Does that folder only contain music, or is other content stored there as well?

6

Only music.

7

Hi @rickcarl,

Can you share screenshots of two duplicate albums that you see in Roon?

For the first track of each copy of the album, go to the 3 dots and click View File Info and get screenshots of this too, please.

Thanks!

8

Here you go again. It’s the Jose James file that has the duplicate.

06%20PM
06%20PM1068×768 99.6 KB
46%20PM
46%20PM947×735 63.6 KB
11%20PM
11%20PM940×732 58.5 KB

9

Hi @rickcarl,

Can you select the 3 dots in the screenshot here and disable the Music Folder in Settings > Storage? That should resolve things for you here.

image
image1031×654 74.8 KB

10

Thank you, Dylan,

That did it.

11

That’s great, @rickcarl — I’m glad that things are working for you now! Please feel free to reach out if you ever have any other questions or issues. Happy listening :headphones: