Duplicate Server Listings in Roon ARC (ref#AXNSSU)

Support
1

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

When I log into Roon ARC and prompted to choose server, my server is listed 5 times. Why? I only have 1 server.

Describe your network setup

VMG v2

2

Hello @Bjornvarthr,

Thank you for reaching out to Roon support.

Could you kindly clarify whether the issue occurred when you were connected to the same subnet as the Roon server?

Additionally, could you please share a screenshot of what you are seeing on the ARC app? This will help us understand the issue better.

Have you tried clearing the app data on your Android device? You can follow these steps to do so:

  1. Open the Settings app on your Android device.
  2. Scroll down and tap Apps (or Apps & Notifications).
  3. Find and tap the ARC app in the list of installed apps.
  4. Tap Storage & Cache.
  5. Tap Clear Storage or Clear Data.
  6. Confirm the action when prompted.

After clearing the app data, please try launching the ARC app again and let us know if the issue persists.

Looking forward to your response!

3

Fixed it now

4

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