Dutch NPO radio stations not playing in Live Radio (ref#HKUO97)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Since today none of the Dutch NPO radio stations can be played in Live Radio

Describe your network setup

Nokia router, 1gb switches, Nucleus Rev B on ethernet cables, wifi via tplink deco access points, Samsung phone and tablet

They are working for me. Are they still down for you?

Is it just those stations or all stations?

What about flac stations, e.g. Radio Paradise?

Have you tried rebooting?

Hi Brian
No, they are still down. Other stations work just fine. I’ve tested several.
I did reboot the Nucleus, but nope…
It’s puzzling. If I filter for “npo” roon finds only Npo2 and 3 on icecast and they don’t play either. NPO klassiek is only listed in my “recently played” stations. Nowhere else.

Still ok for me.

Search for NPO stations using the top right magnifying glass and hit return…

I wonder if your DNS cache is corrupted. Can you play the following outside of Roon?
http://icecast.omroep.nl/radio2-bb-mp3

Try rebooting the router.

If still no joy, I’ll move this to support.

Okay, yes, they pop up when I search for them from the home page, but I still get “unable to play this station” etcetera. The mp3 you provided plays just fine. Thanks for your efforts anyhow.

Ok, moving to Support

Hi @Leo_Reijnen,

Can you please try reassigning the DNS server in your router settings administration page to either Cloudflare (1.1.1.1) or QuadNine (9.9.9.9)?

The team has activated diagnostics for your Nucleus and will inspect logs as soon as they reach our servers. Thank you!

Hi Connor,
There were no DNS servers defined at all. I set the primary to 9.9.9.9 and the secondary to 1.1.1.1 and rebooted both router and nucleus, restarted Roon. No change yet…
I hope the log files will shed some light on the matter.

I don’t know what happened but all of a sudden the NPO stations are playing again in Live Radio. Maybe the latest reboot did it…

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