DutchDutch8c firmware 2.6 causes freezing with Roon, Qobuz, and Spotify (ref#QQOEQ8)

Support
1

What’s happening?

· I am experiencing freezes or crashes

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

After the last update of my DutchDutch8c speaker firmware to 2.6 I have problems with Roon. Both Qobuz and Spotify will freeze and the connection is lost.. What could be the reason and how do I fix it. They played a year without any problems. Thanx for suggesting and support

Describe your network setup

Situation: ISP/AOP —— Ziggo modem in Bridge —— Ubiquiti Dream Machine —- Silent Angel Switch []
Into this Switch — DD8c left — DD8c right and my Roon Rock on a NUC.
After some trouble shooting I figured out that it also happened with a Netgear and a TPlink switch (both unmanaged) but not with a Ubiquti unifi flex mini manageable

2

Hey @A_de_Looff,

Thanks for reaching out! In this situation, we suggest reaching out to Dutch & Dutch directly for best next steps. Here’s a link to their support:

https://dutchdutch.com/pages/support

If you haven’t yet, reinstalling the firmware may be helpful, or if possible, revert to the prior firmware version until there’s more information available. :+1:

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