I used to have a Lyngdorf integrated amplifier connected to Roon. I sold it but it still shows up as an audio option to be enabled, even when I refresh the screen. It’s not a big deal as it doesn’t affect any functionality but I would like to get rid of the option. Any thoughts?
Moved this to support as it shouldn’t be there if it’s not there anymore
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Have you rebooted the core system?
Where would the drivers be installed? On my PC?
I think the screenshot is showing a Lyngdorf attached to @Flashman‘s Nucleus core, which it can’t be if its sold. Is this info cached in the Nucleus? Does a Nucleus reboot (from the web admin page) help?
Good thought but I’ve rebooted the core more than once since I sold the Lyngdorf.
I’ve tried the refresh button to no avail. Thanks for helping me with this perplexing (but certainly not aggravating) issue!
Hi @Flashman,
Sorry, MJB is correct, I misunderstood. Let’s try clearing your cache:
- From the Web UI, stop RoonServer
- Find and open your Roon database
- Navigate to
Roon/Cache - Move the contents of the
/Cachefolder elsewhere, like your desktop - Try restarting RoonServer and let us know if the issue still occurs
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Well, I did as you suggested and moved the cache to my desktop, erasing the cache on the Nucleus. I restarted RoonServer and checked; unfortunately, the Lyngdorf is still listed in my audio options. 
Don’t worry about this any further as it’s not doing any harm and I would rather you spend time on issues of real concern! Thanks for trying, though!
Thanks for giving that a try, @Flashman! I’ll run this by our QA team and see what they think and I’ll follow up with you tomorrow.
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