· I'm having trouble connecting to Roon
· Something else
· None of the above
· Other
Roon no longer shows my endpoints aside from laptop server speakers
Router - ATT Fiber BGW320, Eero 6 Mesh Network
macOS Sequoia (version 15), has tighter (and more obfuscated) network security settings than preceding MacOS versions.
Can you please navigate to macOS System Settings > Privacy & Security > Local Network, and make sure Roon is allowed.
If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.
It was previously set to allow Roon on the network. That wasn’t the problem.
Roon core is running on a Macbook Air. I rebooted the Macbook Air, reopened Roon and got the “Waint for your Roon Server…” page.
I read that reinstalling helps, so I downloaded and reinstalled Roon on the Macbook Air. I am still seeing this, both on the Macbook Air that is the Core and my other Macbook which is a remote.
Note also that Activity Monitor shows RAATserver and Roon are live processes.
@hanfrac, what happens if you select “Select a Different Roon Server”?
Hello @hanfrac,
Thank you for reaching out to Roon Support, and welcome to our community!
Thank you for the details you’ve already shared. Since you mentioned that both RAATServer and Roon appear as active processes in Activity Monitor, let’s try a manual restart to ensure the server process is fully refreshed.
Would you kindly try the following:
Additionally, could you let us know:
These details will help us better understand the environment and get you back up and running quickly.
Looking forward to your reply!
I selected “Select a Different Roon Server,” ended up in purgatory until I got lucky and my other endpoints reappeared. (the purgatory was that I had started the process of building a new roon Server and I had trouble getting out of that loop)
Now, a few days later, I got a message saying something like "there’s new roon software available - update all of your devices). I hit that. And now, I have no endpoints again.
Everything is connected via wifi. I am considering using an ethernet adapter and connecting the Roon Server Macbook Air to my Eero router.
I have Tailscale installed to allow Roon ARC access, so that’s the VPN.
Hey @hanfrac,
Sorry to hear you’ve hit another snag with your endpoints on your Mac! If you havent already, I’d reboot your machine as well as your router as a first step.
Then, give @Carl’s initial response another go:
There seem to be continued coreaudio issues with the latest macOS update that are yet to be solved.
If that doesn’t help, it may be worth double-checking your mac firewall - if you temporarily disable it, do your endpoints show up properly after rebooting Roon?
Is the expectation that a Roon core needs frequent intervention to stay running? I have purchased a year of Roon hoping it would be stable and trouble-free, but that is not what I am experiencing. If Roon requires frequent reboots, restarts, diagnostics, then it’s not for me.
I answered Carl’s suggestion 5 days ago. That is not the problem. Looking at the other threads, I am concluding that recently Roon does not appear to be stable after software updates for people using Mac’s as the hardware. Would you/Roon tech agree with this statement?
Oh - and by the way, opening the Roon core Macbook Air, manually closing Roon from the status bar and restarting restored my endpoints - for now.
Hi @hanfrac ,
No, Roon should remain stable and endpoints should be visible, so it this sounds like unexpected behavior.
We’ve enable diagnostics for your account and have asked the team to review them. If you notice this issue again, please let us know the exact local time + date of the occurrence so that we can correlate your timestamp with the logging, thanks!
Sure - please look at the time stamp of when I clicked the button when I approved the software update - I believe that was within the last 48 hours. Before that, my endpoints were visible. After the software update, no endpoints.
