Error 43 during software installation on startup (ref#8DAHF0)

[Arjan_Uittenbroek]

What’s happening?

· My Roon software won't start up

How can we help?

· I'm having trouble with my Nucleus hardware

Other options

· My Roon software won't start up

Describe the issue

When trying to start up I'm getting the message There was an error installing the software. Please take a screenshot and contact support. {"status":"Failure","exitcode":43}

Describe your network setup

The Rock / NUC is connected to an Apple Airport, which is connected to a Fritzbox 7583 modem/router

[Arjan_Uittenbroek]

And after seven retries, hard reboots and panic sweating, it works again.

Any idea about cases like this? What is exitcode 43?

[alex_h (Alex)]

Good day @Arjan_Uittenbroek !

Possibly the issue you have experienced is caused by Cloudflare outage which is reportedly fixed few minutes ago.

Can you please confirm if your experience is stable since then ?

Thanks!

Regards.