Error "Can't connect to Roon Search" in Tidal integration (ref#QK3UKI)

Support
1

What’s happening?

· Something else

How can we help?

· I'm having trouble adding music to my library

Describe the issue

It gives me the error "Can't connect to Roon Search". No idea why. I can search in my Tidal app just fine. It can still play songs I already have in my Tidal albums

Describe your network setup

It is a fine router working just fine

2

Hi @Christian_Gaden_Jens,
I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.

However, before I enable this feature, I’d like to ask for your help ensuring we gather the right information.

First, can you please reproduce the issue once more and note the time at which the error occurs. Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.

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