Error checking for update in Roon (ref#DYQ2GG)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon is unable to update. Downloads update and says "There was an error checking for an update".

Tell us about your home network

· Roon is hosted on a QNAP NAS. Connected to my network via Ethernet. Player is a Simaudio Moon 280D. All devices are connected via Ethernet. VPN is enabled on the NAS - however disabling the connection profile didn't help. Only phone app uses wireless. Prior updates worked. Using QNAP Container for Roon.

2

I don’t know if there might be other issues at play but please, update your Docker Image (Pull) to the :latest version (v1.0.8; you’re still running v1.0.6) or you will not be able to update Roon inside it. After pulling the new Image Recreate the App to use the new Image and then you can safely remove the old, now unused Image.

3

Hi @Jithya_jn.sub,

Please try @BlackJack ‘s suggestion and let us know how it goes. If you have any difficulties along the way, let us know where you are having issues and we’ll assist, thanks!

4

Yes that fixed it, thank you!