Error in web request https://push.roonlabs.com/push/1/connect [Answered - Just ignore it]

Guys,

I see a lot of these in the logfiles:

12/10 03:49:08 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)

And rather continuously. Is this an issue or can I ignore these?

Thanks!

Hi Harry,

I and others have this too, I suspect it can be ignored but it would be good to hear from @support on this as it does make people nervous when they see it.

@support, can you fix this on the server side?

Ignore it… The push stuff is in need of overhaul.

It should be on back off timer, so it shouldn’t be continuously

tbh it is. or it is extremely often.

@spockfish, then we should get your logs… it logs how often and the delay between retries…

@vova, can you talk to @spockfish and get me logs?

Here’s a link to my log file from today, filtering out the message itself: https://drive.google.com/open?id=0Bw7w2v2GDBzeYjhhaDZ3RGlCYlk

I’m seeing similar with a linux core running 165. Anywhere from 1 - 5 minute interval, but rarely more than that. Here’s a sample:

12/11 11:36:08 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:39:32 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:41:35 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:41:47 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:42:12 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:43:58 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:44:10 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:45:43 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:48:54 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:49:49 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:52:31 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:53:37 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:54:37 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:57:03 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:57:35 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:57:46 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 11:59:17 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:01:33 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:02:02 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:04:10 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:07:11 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:07:55 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:08:58 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:11:05 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:14:25 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:15:46 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:16:48 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:18:52 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:33:36 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:35:23 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:40:08 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:44:10 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:45:08 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 12:57:49 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:03:55 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:05:54 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:10:06 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:14:07 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:15:36 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:17:07 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:21:11 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:29:38 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:31:31 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:33:08 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:34:21 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:39:09 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:40:20 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)
12/11 13:44:10 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)

Just another data point for you @danny

It seems nginx is running as a reverse proxy and cannot connect to the backend server providing this service:

[root@432evo Logs]# curl https://push.roonlabs.com/push/1/connect
<html>
<head><title>504 Gateway Time-out</title></head>
<body bgcolor="white">
<center><h1>504 Gateway Time-out</h1></center>
<hr><center>nginx/1.4.6 (Ubuntu)</center>
</body>
</html>

Requesting a URL that is not proxied is instant:

[root@432evo Logs]# curl https://push.roonlabs.com
<html>
<head><title>404 Not Found</title></head>
<body bgcolor="white">
<center><h1>404 Not Found</h1></center>
<hr><center>nginx/1.4.6 (Ubuntu)</center>
</body>
</html>

This is a real issue for one customer, as he’s ripping new cd’s to his 432 EVO music server, but Roon is not picking up the new music, as it’s can’t connect to the webservice to obtain the metadata.

This service has been down since friday, and it still does not work:
12/12 12:19:54 Warn: Error in web request https://push.roonlabs.com/push/1/connect: NetworkError (Aborted.)

This push stuff is a red herring: album identification is working normally (as it should).

@RBM got it right. Stop paying attention to this push stuff, it’s not affecting anything real.

oh ok @AMP and @spockfish – that’s not often… I thought you were getting it multiple times a second!

hi @danny that might be my mistake. Sorry for that.

Anyhow, thanks for the update. I’m gonna ignore the message.

Regards,

@support I get this same error on the current build (v1.3 build 233) of RoonServer every 5 minutes in my log. Will the error be fixed one day? When I visit https://push.roonlabs.com/push/1/connect in my browser I see the nginx error.

It’s been months since this thread started. When will this be addressed so that my logs can stop growing?

Thanks

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