Error loading library after update completion (ref#VN6SXD)

[rogerawilliams1961]

What’s happening?

· I don't like how the product works

How can we help?

· None of the above

Other options

· My Roon software won't start up

Describe the issue

I keep getting error issue loading library after I completed update

Describe your network setup

Home network with Luxul sitting next to Brooklyn bridge

[vadim]

Hello @rogerawilliams1961,

Welcome to our community — we’re happy to see you here!

To better assist you, could you please provide a bit more detail about the issue you’re experiencing?

1. Where is your library located (e.g., local drive, NAS, external storage)?
2. How is the Brooklyn Bridge device connected to the network — via Ethernet or Wi-Fi?

We’ve enabled diagnostics on your devices and noticed repeated errors occurring every 5 seconds, which could indicate a networking issue. Here’s a snippet from the logs:

Apr 13 00:02:13 mytek-brooklyn kernel: [24844.922372] igc 0000:02:00.0 enp2s0: NIC Link is Down
Apr 13 00:02:19 mytek-brooklyn NetworkManager[625]: <info> device (enp2s0): state change: ip-config -> unavailable (reason 'carrier-changed')
Apr 13 00:02:19 mytek-brooklyn NetworkManager[625]: <info> dhcp4 (enp2s0): canceled DHCP transaction
...

This suggests the wired connection (enp2s0) may be unstable or disconnecting repeatedly. If you’re using Ethernet, you may want to check the cable or try a different port on your router/switch.

Once we have more info, we’ll be glad to dig deeper and help you get things running smoothly.

Kind regards,
Vadim