Error Loading Library on Docker RoonServer in Unraid (ref#UGCTJJ)

Support
1

Hi! What’s not quite right with Roon?

· Music won’t play or issues with my library

Music won’t play or issues with my library

· Trouble creating or restoring backups

Tell us what's going on

· ERROR: "There was an issue loading your library" even after having Roon Server restored. Roon running as docker container on top of unraid 7. Have been using steefdebruijn/docker-roonserver without issues for month, after the error occured I reinstalled roon (fresh docker dirs) with mackid1993/docker-roonserver and restored last backup - got the same error.
Restore gives back storage locations, but no Artists, Albums, ... and Profiles without any Playlists. Selecting Playlist in GUI crashes at least the mobile app (iOS).

Tell us about your home network

· unRAID System with local docker container, Roon Apps connected via LAN (macOS) or WifI (iOS). Only network device is FritzBox 7690 connected to unRAID at 2.5 GBit/s and providing WiFi 7.

2

Hello @Frank_Sander

Roon only supports the official Docker image. Third-party images such as steefdebruijn/docker-roonserver and mackid1993/docker-roonserver are not supported.

Please switch to the official Roon Docker image, available here: GitHub - RoonLabs/roon-docker: Official Docker image for Roon Server. Use the setup guide to generate a docker run or docker compose command for your system. · GitHub

Follow the official step-by-step guide for Unraid here: https://help.roonlabs.com/portal/en/kb/articles/installing-roonserver-on-unraid-with-docker

Regarding the “issue loading your library” error, you must test if the new, official container runs properly before restoring your backup. If the fresh installation works without errors, the database in your recent backup is corrupted.

To resolve this, attempt to restore progressively older backups until you find a stable version. If all backups produce the same error, you will need to start from scratch and rebuild your database.