I got the last version (1.6/build 416) but still get the error message (see title) - Roon core is an Intel NUC (Win 10) … Searching only library is unflagged… is there anything I have to change/switch or is this error still unresoved ?
Thanks for your feed-back
From NAS: about 3300 albums to: Ubiquiti Edgemax router ER-8 op v1.7 to TP-Link TL SG3424 managed network switch to: Intel NUC/Roon Core (i7/8GB ram/ 128GB SSD/Win 10 latest version) to: Simaudio Moon 280D with Mind 2 (or alternatively Auralic Vega G1) to: different amps…
The error message appears always (!) when unflagging “limit Roon Radio to library” - although the flag is not set, Roon Radio will only select what is in the library and will not search on Qobuz or Tidal (which the Radio did formerly …+/- two builds ago)
Yes, Tidal & Qobuz are working perfectly (except from -time to time- a very slow search on Qobuz)… - The Core has been rebooted (several times) - immediately after rebooting, the error message appeares (Radio is only searching in my library)…
Next to the above mentioned error message, I can force the error message every time when switching the search flag (back to “search everywhere”) … no matter if I do it on the Intel core or on the Windows remotes or on the ios remotes or the android phone…
No other issues…
I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.
However, before I enable this feature, I’d like to ask for your help ensuring we gather the right information.
First, can you please reproduce the issue once more and note the time at which the error occurs. Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.
Thanks! Now that I have the timestamps, diagnostics have been enabled on your account. The next time your Core is active a diagnostics report will automatically be generated and uploaded directly to our servers
Once that’s been received, I’ll be sure to update this thread and pass the diagnostics over to the team for further analysis.
I actually stopped my Tidal subscription (only using Qobuz now) - As suggested, I disabled the Tidal account and logged out.
When switching the flag (library search only or not), I did not get any error messages…and Roon Radio now searches in and outside my library (=locally and on Qobuz).
I think that this problem is solved and the case may be closed.
Thanks very much for your support !
Have a nice day/evening