Error retrieving account information [Solved]

@Deon_Greeff ------ Thank you for your feedback, your input is greatly appreciated. I would like to get a better understanding of your setup and would also like you to run a small test for me. Please see below. Thanks!

  1. Can you please describe, in detail, your current setup. OS? Gear? Typology?

  2. I see that McAfee LiveSafe is an antivirus software. Can you please disable this software and see if you still encounter the same issue?

-Eric