Eversolo DMPA6 missing from Audio settings list and can't be re-added (ref#UYM8X4)

[Mario_Garcia]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Eversolo DMPA6 disappeared from the Audio list under settings and can't be re-added.

Tell us about your home network

· Asus router wifi 6 with multiple switches throughout the house.

[noris]

Hello @Mario_Garcia ,

Welcome to the forum and thanks for reaching out with your message! I am looking over the diagnostics from your account and it looks like your Eversolo was last seen on a different subnet range compared to your Roon Server. Typically, this means that there are two routers handing out IPs on your network, and for Roon to work properly, all devices should be on the same subnetwork/VLAN. Where is your Roon Server and Eversolo connected? Does one of the switches connect to the modem? Often ISP modems also have a built-in router, and the best way to solve this if you are in that situation is to set one to “Bridge Mode”.

[Mario_Garcia]

Noris, Thank you very much and apologies. I restarted my router and everything went back to normal. I’ll check the forums next time.

Mario