Eversolo T8 Streamer skips tracks after idling, temporary fix by restarting Roon server (ref#KVWW0U)

Support
1

What best describes your playback issue?

· Music doesn't start when I press "Play"

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Is the affected network Zone connected with Ethernet or WiFi?

· Ethernet

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Both streaming and local* *library* music are affected.

Do you encounter any playback errors with the "System Output" Zone?

· I don't have a System Output available, but I'd like to keep troubleshooting

How is the affected Zone connected to your RoonServer machine?

· Network - Ethernet

Which network audio protocol is the Zone using with Roon?

· RoonReady

Does the device show up at all in Roon Settings -> Audio?

· Yes, it shows up there, but it isn't Enabled

Does the "Enable" button unlock the Zone?

· I pressed Enable, but the Zone remains disabled

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

If the device has multiple output options, do the other options work as expected?

· Multiple output types are affected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· 22nd Feb. 20:43 Europe/Zurich

What are the make and model of the affected audio device(s) and the connection type?

· Nucleus Titan >LAN> Eversolo T8 >USB> Gustard X30 DAC

Describe the issue

my Eversolo T8 Streamer will not play after some time idling and start skipping track by track, restarting the roon server fixes the problem temporary

Describe your network setup

Unifi Network and Router

3

Hello @RMSX7

Thank you for the detailed report, and I apologize for the playback interruptions you are experiencing.

The exact behavior you are describing—music failing to start after turning the endpoint off and on, which started after the recent Roon update—is a known issue tied to our latest release (build 2.58). This is currently affecting several Roon Ready devices across different manufacturers.

You have already discovered the best temporary workaround for now, which is simply restarting your Roon Server (the Nucleus One) when the endpoint drops off.

Our engineering team is actively investigating the root cause to get a permanent fix out as soon as possible. To keep all reports organized and ensure you receive the latest updates directly from our developers, I am going to move your post into our main tracking thread for this specific issue.

You can follow along and receive updates on the fix here: Roon Ready playback failing to initialize after update to 2.58 (Restart potential workaround) - Roon Investigating

Thank you for your patience while we get this sorted out!