EVO432 server with outdated VortexBox Fedora cannot connect to Roon (ref#QPQR50)

[Neil_Simon]

Hi! What’s not quite right with Roon?

· Can’t reach my Server, remotes or ARC

Can’t connect to my Server, remotes or ARC

· Other ARC issues

Tell us what's going on

· I have a standard EVO432 server (from 2022) which will not connect to Roon. It has a VortexBox Fedora system which I know is out of date. Currently it says that it needs an update to connect to Roon. Can you help? Thank you.

Tell us about your home network

· Sky router

[Suedkiez (Just a fellow user like you)]

Probably same as here and the threads linked from there:

Roon Server Vortexbox Update Required (ref#4B0QBV)

Full form submission I purchased a new server, a 432 Evo Aeon, it uses Vortexbox. when i open roon and try to connect, choose you roon server indicates: Vortexbox update required. The manufacture of the server tells me that roon requires an update which needs to be manually pushed. FYI my roon software was recently installed. [image]

[Neil_Simon]

Thanks I tried this but there was no ‘bits’ in the Roon folder so wonder if it has been updated since 2024.

[Suedkiez (Just a fellow user like you)]

According to the instructions you should download the bits file and put it there

[Neil_Simon]

Thank you I really appreciate your response. I did add the bits file but it did not change the status on the Roon server. I may need to go back to 432EVO unless Roon has another suggestion.

[Carl]

Hi @Neil_Simon,

I’ve merged your posts from your Roon Software Discussion topic into the Support topic you created, so all the history is together.

I hope Roon are able to help you with this.

[benjamin]

Hi @Neil_Simon,

Thanks for writing in and for your report! To confirm, you’ve already added the bits file from this KB, but it didn’t help?

Here is a step-by-step process that has been shared from the community and has seen success by others:

How to Replace the Roon Server Bits File via PuTTY

Prerequisites

• PuTTY installed on your computer
• The new bits file already uploaded to your server's files section
• Your VortexBox IP address

1. Find Your VortexBox IP Address

Type the following into your web browser to locate your VortexBox on the network:

http://vortexbox/

Note the IP address displayed — you will need it to log in via PuTTY.

2. Connect to Your VortexBox Using PuTTY

Open PuTTY, enter your VortexBox IP address, and log in with your credentials.

3. Stop the Roon Server

Once logged in, stop the Roon server by running:

sudo systemctl stop roonserver

4. Navigate to the Target Directory

Navigate to the folder containing the bits file:

cd /var/roon/RoonServer/Database/Registry/Core

Use cd .. to move up a directory level if needed.

5. Delete the Old Bits File

Remove the existing bits file by running:

rm "bits"

6. Copy the New Bits File

Copy the new bits file from the root directory into the current folder:

cp ~/bits /var/roon/RoonServer/Database/Registry/Core/

7. Restart the Roon Server

Once the file has been successfully copied, restart the Roon server:

sudo systemctl start roonserver

Done! Your Roon Server should now be running with the updated bits file.

Let me know if this helps!

[connor]

Hi @Neil_Simon,

Our diagnostics servers can’t confirm whether or not you’ve been able to successfully add this EVO server to your setup. Do you need some more assistance here?