Explanation of "Warn: frame took 18.58ms" message (ref#5CMQ0O)

Support
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Yes. I am often only playing through the laptop system out as the poor audio is my preference when working so I am not overly distracted. My bar is not high.

The laptop I am using as a core is a dual GPU model. I understand this is common. The idea is that business apps go through the onboard intel GPU whereas more demanding apps like games go through the more performant AMD Radeon. This is configurable and it was set to the default of Windows choses. There was also a switch to enable gaming enhancements. I have forced roon through the Intel and switched off gaming enhancements. I don’t know if Windows was sending roon through the AMD but I do know that roon has an unusual gaming display architecture so that is plausible. Forced through the Intel, roon is much more stable, I can play and browse without constant disconnects but I still cannot play and edit. That causes an instant disconnect. Just happened now.

You say that you see traces in my logs similar to others experiencing this devices dissapearing/reapearing issue. This only became an issue for me since the last release. Do you have a working hypothesis what the issue is yet?

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Hi @tripleCrotchet,

Thank you for the update!

If, at this point, you’re only seeing your audio devices disappearing, then we may have a fix for you over in our Early Access version of Roon - our development team has a good understanding of the underlying cause, and has deployed a test-fix for users to try.

If you’d rather wait until the fix is moved over to our Production version of Roon, we should have a fix included in the next update cycle or so.

Here’s more info on Early Access:

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Thanks Benjamin,

Can you briefly explain the root cause that the fix addresses?

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There was a bug with the network discovery service affecting Zone retention that was resolved. This will roll out in the next Production update.