External Drive Killing Nucleus

Support
#1

Core Machine (Operating system/System info/Roon build number)
Nucleus +

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Ethernet from Orbi router via TP Logic switch

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Chord TT2 via Sonore micro rendu

Description Of Issue

Hard drive internal to Nucleus is 2 Tb with 30% available. I added an external 4Tb drive formatted ex-fat via Nucleus USB port Ever since it can take many minutes to just see the drive, and I have to reboot the nucleus frequently.

I use Roon at work deauthorizing the Nucleus to do so. I must restart the server if I don’t want the Roon to continually index music that has not changed on the Nucleus. The work mac will settle down after I quit and restart Roon.

#2

Hi @huang

How many tracks total do you have in your library?

If you disconnect the external drive do things return to normal or do you still see this issue occur?

#3

91K tracks, 25.6K albums
Will evaluate removing the drive this evening

#4

I rebooted the nucleus and things got faster. I do have to reboot more than I ever have. I don’t know if it’s 1.8 or the drive they both happened around the same time.

#5

Hi @huang

After a reboot is the drive still being continually scanned?

When this occurs are you seeing only slowness or are there other symptoms as well?

#6

I use Roon at work and at home, by de-authorizing the server I am not using. Before 1.7 I had to frequently reset the server (web interface page) when I started a session at home. A closure and re-open sufficed at work (Mac & external HD). When I added the external drive to the Nucleus at home system file management got ridiculously slow, like a minute to see any file on either the internal SS drive, or the external drive, and up to 1/2 hour to add an album. I also get an error when I try to move files between drives (separate issue I think).

A full power down reboot of the Nucleus sped up the file management aspect at home, but seemingly every other session to end the search for the Roon server I must power down the Nucleus. The search is not just slow I let it go for like a 1/2 hour, 45 minutes to see if the server could be found with no success. Power cycling results in an almost instant discovery of the server, and the continual scan does not occur.