My Network:
PC connected with Orbi and all devices are connected to the same network via wire or wifi
Chord Mojo connected with Poly
I used to play my music collection through room core and connect it to chord and play in my speaker system. However, I am facing the issue in recent days, unable to see Roon library in my iOS app in apple devices and also unable to connect to Chord Mojo and application crashes as soon as i try enable chord.
Can you please use these instructions to access your Roon logs following a crash and send me a copy? I would like to see if there are further clues contained there, thanks!
Just a quick comment from a fellow Rooner with a Poly-Mojo combination. I see that your screenshot shows ‘ASIO Chord 1.05’, directly connected to your PC - is that the Audio device you are trying to enable?
If so, that doesn’t strike me as the Poly-Mojo combo you mention, which should be visible separately as a Roon Ready device and automatically recognised as such, if it is in the same network and configured via the GoFigure app in Roon mode.
But maybe I am misinterpreting what you are trying to achieve, in which case support will surely sort you out!
Finally the issue is fixed now. The issue was related to firewall which was blocking mojo-poly connecting to my home wifi network. As soon as I enable the wifi acces, mojo-poly appeared as roon ready device, everything back to normal…