Failed to connect to Tidal

Core Machine (Operating system/System info/Roon build number)

MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
Catalina 10.15.5

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Wireless connected to cable modem to internet

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Macbook Pro internal speaker

Description Of Issue

When I connect to Tidal, I can login Tidal, and redirect back to Room Apps, but nothing happen. It still show disconnected.

I have the same issue

I gave the same issue. Please advise.

I too have the same issue. Need a solution - seems to be a common issue

Same issue

I solve it using a pc for the login with tidal, with phone or tablet didn’t work.

Hi everyone,

Our team resolved an issue that was briefly affecting the ability to connect to streaming services. This should be resolved now, though. Please give it a try and let us know if things are working for you! You have our apologies for the trouble.

  1. 4 hrs isn’t brief
  2. isn’t this the core function of the product so why did it take 4 hrs to resolve?

I was unable to login to Tidal or Qobuz using their apps for the past hour or so. I think there was a larger disruption beyond the Rooniverse.

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