I’ve come across a couple of classical albums on TIDAL that have both failed to add to my library.
If you try to add from the main album screen by clicking on [+ Add to Library] then the blue [NEW] ribbon appears, but moments later the screen is white with a pop-up saying “This album has been deleted” along with a [Browse Albums] button. If you try to add by right clicking on the album list then nothing happens.
The albums I happened to have noticed this with are
Maybe related, maybe not: I have found several albums in Tidal that do not work, either for streaming or offline. In Roon and some other systems it just fails. On one platform (I forget which) I get a more explicit message that “the publisher does not allow streaming for this album”. You might want to try this album to see if you get that message. Unfortunately I don’t remember if it was Windows or iOS, and if it was the app or the browser.
Another question is why Tidal would list albums that they refuse to play…
I can still consistently reproduce the problem so it must be something wrong with my local database.
If it helps in diagnosing it I discovered that I can add the album by selecting it as a favourite on Tidal. The album then appears as the first in my list of “Recently Added” but without a “NEW” blue ribbon on it. If I then remove it and attempt to re-add it from within Roon then I get the original “This album has been deleted” behaviour.
The album streams fine from TIDAL. It also plays fine if I’ve added it using the workaround method by selecting as a favourite in TIDAL.