Famous artists don't get hits in multibyte searches [Resolved]

Roon Server Machine

Nucleus (Version 1.0 (build 259)) + Roon Server Version 2.0 (build 1365)

Networking Gear & Setup Details

Nucleus — L2SW(Unmanaged) — LINN SelektDSM
±-- WIFI Router

Number of Tracks in Library

6949 albums, 82930 tracks

Description of Issue

Famous artists(*1) don’t get hits in multibyte searches.It’s unclear when the search issue started.
(*1) The artist displayed on the Artist page with an Overview.

Lesser-known artists do get hits in multibyte searches.
It seems that artists registered in the cloud database cannot be searched using multibyte characters.
All song files are stored on the Neucleus internal SSD, and the metadata for song files are registered in multibyte characters.

  • Examples of no hits - Ryuichi Sakamoto / Displaying the overview
    RoonServer_log.txt - “Trace: [music/searchindex] LibrarySearchTotal Query ‘坂本龍一’: 67ms. IsCancelled: False. CandidateCounts: Album Count 0, Track Count 0, Work Count 0, Performer Count 0, Composer Count 0, Genre Count 0, Label Count 0”

  • Examples of hits - “Yukadan” / Overview is not displayed.
    RoonServer_log.txt - Trace: [music/searchindex] LibrarySearchTotal Query ‘憂歌団’: 209ms. IsCancelled: False. CandidateCounts: Album Count 4, Track Count 50, Work Count 0, Performer Count 0, Composer Count 0, Genre Count 0, Label Count 0




For some reason it works for me (and Yukadan as well, both with Latin and multibyte characters.
However, these are streaming service hits and I have no local files with file tags for them.


I have “famous” Chinese artists locally, e.g., with this artist name tag: Zhou Xuan (周璇)
When I search for 周璇, she is found as well, and the local album is also in the search results.

Thanks for your comment.
Since in my environment not only artists but also local tracks show up as Not Found in search results, I’ve decided to use “My Library - Artist + Filter”.

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What’s happening?

Something else

How can we help?

None of the above

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I don't like how the product works

Roon Remote & ARC Search Error

I have already written this issue in the Early Access category. However, the same issue is already happening in the official version, and no one is giving feedback, so I would like to ask for the developers’ support in the Support category once again.

Hi @ucchi,

Can you please provide us with an example of a local track that Roon won’t populate in the search results field?

You can use this uploader link.

What are you metadata import preferences? Are you able to share a screenshot from Settings → Library → Import Settings for both the album and the track level? You might need to scroll down and take a second screenshot to include preferences for both. Thank you!

Hi, @connor
Thanks for your support. I just sent you the music file and a screenshot of the import settings.

Hi,

Roon doesn’t support more than 2 Chinese characters searching.For example,if I search 谭咏麟,no result.When I delete 麟,the result appears.

Hi @ucchi,

A few quick tests, if you’re willing:

  1. Under the Import Settings → Metadata Preferences for Albums, toggle “Prefer Roon” for both Title and Album Artist.

  2. Allow Roon to re-evaluate the library.

  3. Close RoonServer and reopen it and search for one of the local affected album files.

Also, are you able to provide another example of a local track file with multibyte metadata content that is failing to populate in search under these conditions? Here’s the media uploader, with a larger size limit than the previous uploader link. MEDIA UPLOAD

Thanks again for your patience.

Hi @Haruhata,

Thank you for the report. Please allow us the chance to sync with development on this issue internally and we will ascertain the current status.

Hi @connor
I sent 7 local track files, one from each of 7 different artists.
I changed the settings, but it seems to take a while to reflect in the database.
I will try the search after it is reflected.

Hi @connor

I restarted the Roon server after the database update was complete. I then searched for multibyte artist names.
The search returned “No results found”.


hi @connor

thank you for your reply. I will try to help as much as I can. Please let me know what I can do to help.

You are probably well aware but I couldn’t help to think of this other problem with multibyte search

Hi @ucchi,

If you’re willing, QA would like to test using a copy of your database. You can use these steps to locate your RoonServer folder. Please zip (compress) the entire folder and use this link to upload it.

Hi @Q_XY,

I’m merging your report with another user experiencing the same issue. The team is investigating to make improvements to Roon’s handling of multibyte character searching.

Hi, @connor
I uploaded compressed file of RoonServer. (The file is compressed after the RoonServer was stopped)

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Thank you for your assistance @ucchi, we’ll follow up here once we know more.

Hi @Haruhata,

I’ve merged your post into a related thread here. The team is investigating this issue with development and will post here as soon as we have an update. Thank you again for your patience.

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What’s happening?

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How can we help?

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I am writing to check if you are aware of a limitations in search using chinese characters in my library. For example, I was looking for a track/album with 5 characters but entering the 5 characters will not yield any results but I was able to get it when using only 2 characters. For example there is an album 重逢民歌精選輯 in my library but using the full album title in search will not yeild anything but if I use 重逢 or 民歌, I am able to locate it.