Hello @Scott_edwards, and welcome to the community! Generally we see issues like this for a few different reasons. Can you elaborate on your network setup for me? Also, does it always get stuck on file 2?
If so, there might be something wrong with the track in question. If you can get it to stick on that file again please reply here with a timestamp (your local time) of when it got stuck! We can enable diagnostics for your account and see what’s going on with that track. Thanks!
restarted Roon. Got stuck on track 1 @ 12:18pm 27/6/20 Melbourne time. (which was track 2 last run I assume)
Network details: Main router is Saemcom F@ST 3864AC. This is connected to a wire network through a netgear prosafe 5 port gigabit switch (GS105) to the NAS drive and to two Unifi AP-AC_lite
Playback to the Moon Ace via wifi works perfectly.
Hey @Scott_edwards, I just got the diagnostic report and sent it over to the team. Thanks again for your patience with this one and we’ll be back with more info!