# Finding a NAS Server File Share

**URL:** <https://community.roonlabs.com/t/finding-a-nas-server-file-share/195585>\
**Category:** Nucleus Support\
**Created:** [March 11, 2022, 2:59pm UTC](https://community.roonlabs.com/t/finding-a-nas-server-file-share/195585 "2022-03-11T14:59:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jack\_Siegel](https://community.roonlabs.com/letter_avatar/jack_siegel/32/5_5575768a8748004e209b776fc1b2916d.png) [@Jack\_Siegel](https://community.roonlabs.com/u/Jack_Siegel)\
**Post date:** [March 11, 2022, 2:59pm UTC](https://community.roonlabs.com/t/finding-a-nas-server-file-share/195585/1 "2022-03-11T14:59:28Z")

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### Roon Core Machine

Nucleus.

### Networking Gear & Setup Details

WD My Cloud NAS

### Connected Audio Devices

### Number of Tracks in Library

### Description of Issue

I just received the Nucleus so that I can eliminate the Mac from the chain. The setup instructions are terrible, as are the help articles.

I had to have the Nucleus find my NAS server. On my Mac, the pathway for the Network Share location is `\\wdmycloudmirror\public'` But when I sign out of the Roon core on the Mac; deactivate the core because I can only have one core, and then put the same location into the new core for the Nucleus, I receive the error message,

> There was an unexpected error:UnexpectedError.

Twice I have reversed the process, reinstalled the core on my Mac, used the same Network Share Location, and it works on the Mac. Shouldn’t the Network Share Location be the same whether I am on a Mac or on the Nucleus?

BTW, I do have Tidal up and running, although the Nucleus does not see any of my audio devices. The Mac sees all of them.

Thanks for any insight.  
Jack B. Siegel

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**Author:** ![BlackJack](https://community.roonlabs.com/user_avatar/community.roonlabs.com/blackjack/32/39743_2.png) [@BlackJack](https://community.roonlabs.com/u/BlackJack)\
**Post date:** [March 11, 2022, 3:13pm UTC](https://community.roonlabs.com/t/finding-a-nas-server-file-share/195585/2 "2022-03-11T15:13:35Z")

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[![image](https://roon-community-uploads.s3.amazonaws.com/original/3X/d/9/d91b4e597dd868aabcc866440dbd23f514186c88.png)](https://help.roonlabs.com/portal/en/kb/articles/rock-storage-basics#Network_Storage_NAS)

Try this:

[![image](https://roon-community-uploads.s3.amazonaws.com/original/3X/e/b/eb746034330b0d0fc9bd5e89133b5fa446795b2e.png)](https://help.roonlabs.com/portal/en/kb/articles/faq-what-s-the-best-way-to-configure-my-nas-for-roon#Configuring_a_WD_My_Cloud_for_SMB)

> [@Jack\_Siegel](#):
>
> the Nucleus does not see any of my audio devices. The Mac sees all of them.

Maybe you want to add some details about your audio devices?

Adding details may help in general. Read also:

> [@Need Help With Nucleus? Start Here](https://community.roonlabs.com/t/need-help-with-nucleus-start-here/51882):
>
> Reporting A Nucleus Issue To Roon Support If you are experiencing any difficulties or have some questions about your Nucleus, Roon’s community site is where you can find the answers you need. The Roon team keeps a close eye on the Nucleus Support section, and with help from members of the community all kinds of questions get answered quickly. If you need to report an issue, just flag [@support](https://community.roonlabs.com/groups/support) when you post, making sure to: Describe Your Setup Tell us about your setup when reporting an issue…

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**Author:** ![system](https://roon-community-uploads.s3.amazonaws.com/original/3X/d/e/deefbd9083c99c82bbf2dd3f873f52a49f5db881.png) [@system](https://community.roonlabs.com/u/system)\
**Post date:** [April 25, 2022, 2:59pm UTC](https://community.roonlabs.com/t/finding-a-nas-server-file-share/195585/4 "2022-04-25T14:59:45Z")

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