First I lost Qobuz, then I lost it all [Solved: restore backup]

Roon Core Machine


Networking Gear & Setup Details

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Netgear CM600, Ethernet

Connected Audio Devices

NAIM NDX2 (lost)
Apple Express (lost)

Library Size

About 70,000 tracks

Description of Issue

Like others, the recent upgrade caused me to lose access to Qobuz. It also caused some album art to disappear on my Windows 10 PC (and occasional crashes), but there were no adverse effects on my iPad or iPhone. In an attempt to fix the problem, I signed out of Qobuz and shut off the Nucleus. When I restarted the Nucleus, all of my albums had gone missing. The same thing with playlists, artists, etc. Everything is gone.

Update: I ran a backup and it seems to have fixed the problem. For the moment, at least, everything is back to normal, including Qobuz.

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