Flac Files not Playing on Windows Machine (ref#6UOO53)

[benjamin]

Hi @Andre,

Thanks for sharing the screenshots above. We’re still not certain on why you’re having issues with the Windows machine specifically - but perhaps a full removal and fresh install of Roon may help in this case. Steps to follow below:

After you uninstall Roon, navigate to C:\Users\[*Your username*]\AppData\Local and delete all Roon folders:

RAATServer
Roon
RoonGoer

Perform a fresh install (download here)

@Andre

Just discovered that I can’t play music from TIDAL either on the system ouput. ( working fine with other output )

This points to the issue technically falling outside of Roon, and likely is tied to the windows machine itself. Perhaps getting in touch with the manufacturer directly would be a useful next step as well.

Lastly, (and my apologies if I’ve glazed over this), I see you’re running two different Roon Servers via Linux, with one named “RoonServerDocked.” Do you have these issues no matter the machine running Roon Server? And is one instance of this actually running Roon Server within a Docker container? Unfortunately, this isn’t a supported server instance.

[Andre (Andre Brizard)]

Thank you for you reply

So I did a fresh install, and still no sound.
I did try to go through the Nvidia Broadcast though. Through that that is working. So it might be something that might happen on my windows. I’ll see if I can reinstall windows on top of the one I have to have a fresher setup.
I’ll come back to you as soon as I can.

[Mike_O_Neill]

Have you tried reinstalling the sound card drivers, Windows updates can some time screw them

Go to Device Manager and delete the Soundcard then reboot the PC . I had this a few updates back.