What best describes your playback issue?
· Music doesn't start when I press "Play"
What type of Zone is affected by this problem?
· *All of my Zones* are affected.
Does the issue affect all file formats?
· The issue affects *multiple/all* file formats.
Does the issue happen with local library music, streaming service music, or both?
· *Both streaming and local* *library* music are affected.
Do you encounter any playback errors with the "System Output" Zone?
· The System Output has the same problem as my other Zone.
Is your RoonServer machine running MacOS 15 Sequoia or above?
· I still can't see my endpoints as available Zones.
Do you have a complex network setup?
· I have a *mesh network* with devices connected to multiples points
Your local network might need some re-arranging to support Roon.
· None of the suggestions have helped me. I'd like to submit a support request.
Do you have an approximate timestamp of when the issue last occurred?
· this week - last 72 hours
What are the make and model of the affected audio device(s) and the connection type?
· as above
Describe the issue
Update of any software/hardware in the system-chain causes Roon to stop communicating
System:
MacBook Air(Sequoia 15.1.1) serves as core
Sonos v 16.5.1 controls most of speakers
NAD M50.2
Tidal subscription
EERO 6.51.2 (2)
several times a month, whenever any hardware/software vendor updates the chain gets broken and Roon will not connect with speakers/Sonos. Sonos and NAD will continue to run the audio/system just without Roon connection. BluOS will allow the NAD to talk to its audio-output just not with Roon-connection. Only solution todate has been to reboot every element in the chain. Only takes about 30 minutes……. about 50% of the time that works. Otherwise I wait about 2 weeks and something in the chain gets updated and I get a pleasant surprise that Roon is now working. I have also tried making my wifi discoverable, but doesn’t seem to have any impact.
Roon continues to provide enjoyment, but the frustration is getting to point where having to consider whether to continue subscription.
Have considered Roon nucleus if it would resolve everything. However, don’t want to spend the $$ to now have another element in the chain that creates further complexity/failure/frustration.
Appreciate any wise counsel……….
Describe your network setup
as above - in addition the EERO has the base and four extenders.