Frequent daily restarts required for Roon Nucleus functionality (ref#SW1K7N)

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Waiting for your Roon Server"

What happens if you press the "Select a different Roon Server" button?

· I don't see Roon Server.

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Nucleus*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

I have to restart my roon nucleus every day and sometimes multiple times in a day. It works after restart but for no more than 24 hrs.

Describe your network setup

Nucleus wired directly into netgear which is wired into router. I also have Sonos mesh, which has it issues with roon.

Hi @Thomas_Romer,
Thanks for writing in to let us know about this issue. When the Nucleus is in the state that forces you to restart what functionality isn’t working? Is it just connecting the remotes? Does playback also stop? Can you access the Nucleus web admin page?

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