Roon Nucleus OS version 1.0 Build 227, version 1.8 build 790, s/n: 54B203813BC7
Cable internet by Charter, Modem: Arris TM822, Cat 6 wire to nearby Synology RT2600ac wireless router, cat 6 ethernet wire to Nucleus and cat 6 wire to Synology DS218 disc storage.
USB port on Nucleus to USB on McIntosh MA5300 integrated amp with DAC 2 (recent upgrade, no change in problem). Cardas Clear USB cable. McIntosh to Spatial X-5 speakers.
I get erratic dropouts when streaming Qobuz music files. The higher the streaming rate (esp 24/192), the more likely and frequently I get a dropout, but does occur when streaming Roon internet radio stations. When it does drop out, I often get a dropout of the Roon Nucleus core and need to wait 30 sec. or more to reconnect. Now I sometimes get a stutter of the signal just before it drops out. I had this problem about 18 months ago and support had me do something with creating new backup files which solved the issue for a long time. I don’t remember how this was done. Is this a frequent problem? I don’t usually have problems streaming Netflix movies or a live concert from a computer to the TV and DAC with HDMI cable. I have standard router settings: IGMP Snooping enabled, DHCP Server enabled, etc.