Frequent Dropouts with Roon / Nucleus

I get erratic dropouts when playing music files from Nucleus internal storage or streaming from Qobuz.
Dropouts last for around half second.

I am running Roon 2.0 on my Nucleus server ( Serial #54B2039EA729 ).

It happens with both DACs: RME ADI 2 DAC and HOLO Spring 3. Both DACs are connected to my MacbookPro (16 inch M1) via USB ( different cables / ports ).

It started to happen after Roon server update.

Hey @Maris_Orbidans, Roon’s support team will need a bit more detail to help you get this issue resolved. Would you mind filling out the support template below? You can copy and paste it in your reply, thanks!

Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM).

Networking Gear & Setup Details

Your networking gear (model of routers/switches/etc), connection types (Wifi/Ethernet), and any firewalls, antivirus, or VPN software.

Connected Audio Devices

Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.

Number of Tracks in Library

Tell us how large your music library is, eg. “30,000 tracks”.

Description of Issue

Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!

In the meantime I’d recommend rebooting any network equipment and the MacBookPro.

1 Like

Hey @Maris_Orbidans,

I wanted to give this thread a bump! If you could please also try to stream audio directly from the system output from your Mac remote and let me know if you continue to run into audio dropouts :+1:

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