Frequent interruptions of BBC R3 stream in Roon (ref#MGRTT6)

[bearFNF]

re: BBC 4 LW end of life approaching:

BBC Radio 4 LW

The link to BBC Radio 4 LW no longer works. I don’t know when that happened but the BBC have stated that the service would be closing. https://www.bbc.co.uk/reception/help-guides/everything-else/changes-to-radio-4 The LW platform is owned and operated by a third party. It is coming to the end of its life as a technology. With the continued migration of listening from Longwave to other platforms offering enhanced quality listening such as FM, DAB and online, it is anticipated that the Longwav…

@Gareth_Irwin what is your server running on? If rock/Nuc, there have also been issues with the codecs which require a new/different version to be installed.

[mvrlogins (Mehul)]

I was using cloudflare too. And having plenty of drop outs.

I switched to google dns and not a single drop since yesterday morning.

BBC R3 has been running non stop for the past 8 hours here.

Prior to switching to google dns, with cloudflare dns, it wouldn’t play 10 minutes without stopping.

I’m in the UK

[AndyR (Andy)]

I know what I’ll doing tomorrow morning…

[benjamin]

Certainly, let us know how the different DNS server performs @AndyR - an investigation from our team is going to be a bit on the slower side as we attempt to reproduce it in-house.

Thanks for your patience!

[connor]

Hi @Gareth_Irwin,

The team is investigating this issue. Allow me to merge your post into the tracking thread so you can receive updates from the team.

[Gareth_Irwin]

I’m on google dns, I dont think its a dns issue I think you just have a coincidence, once in a while we have no issues all day then another day it will be problems all day.

[AndyR (Andy)]

I switched the router to Google DNS this morning about 08:50 GMT and started BBC 320k streams to two endpoints. The R3 stream (to a CCA endpoint) has run continously until I stopped it a few minutes ago prior to stopping Roon server to check the logs. According to the log, the R4 stream (to a Naim ND5XS2) dropped at 19:29:34 GMT with the ‘usual’ warning.

I’ll leave it with Google DNS for now and see if it recurs.

[AndyR (Andy)]

@Gareth_Irwin

I dont think its a dns issue I think you just have a coincidence

You might be right, but I don’t think we have enough evidence yet.

You could try reverting to the Virgin DNS - everythng else might slow down (that’s my experience) but the BBC stream drops may go away. You can always change it back if you get too many screams of protest.

[mvrlogins (Mehul)]

It may certainly be the case that the issue is not related to the DNS.

However, I’ve had it on google DNS for 2 days now without a single drop. And I have R3 running pretty much all day in one room. I know it hasn’t stopped as once it stops it doesn’t restart automatically.

I’ll switch it back to Cloudflare today and see what happens.

[klerm (Kit)]

To aid in fault-finding, I’ve tried 1.1.1.1, 8.8.8.8, Virgin’s DNS, NextDNS and Mullvad DNS. It drops on all of them. Like others, I have a Virgin DOCSIS connection with pretty unimpressive latency.

Like others, BBC Radio 3 sometimes will manage hours, but most days it lasts between 2 and 20 minutes. There are equal amounts of success and failure whatever DNS provider I use.

If I listen on my cheap WiFi radio rather than Roon, the connection is solid as a rock. But not as nice-sounding