· None of the above quite fits
· None of these quite match
· Music frequently randomly cuts off.
· Latest Verizon router, Win PC running server, into Node Icon. Had the same problem running on a QNAP NAS
Local files, or streaming Qobuz/Tidal, or both streaming AND local?
Same thing Qobuz or Tidal. Haven’t tried local files
Hello @Theodore_Andreasian
I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.
However, before I enable this feature, I’d like to ask for your help ensuring we gather the right information.
First, can you please reproduce the issue once more and note the time at which the error occurs. Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.
Hello @Theodore_Andreasian,
Just checking in on this. Were you able to reproduce the issue again and note the exact time it happened so we can review the diagnostics around that timestamp? Once we have that, we can turn on the diagnostics on your account and take a closer look at what is happening.
Please note, if we don’t hear back from you this thread may close automatically soon. If the thread auto-closes and you need further assistance, please submit a reopen support request via the technical support help form below and specify that the issue should be reopened. Thank you.