Hi @Jack_O_Donoghue,
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Please provide more info specifically regarding your network setup - model/manufacturer of your networking gear and how everything is connected (ROCK directly to router)?