Nad’s support response and my reply
(Short version reach out to roon)
Thank you
This worked before so I don’t understand why it stopped now. I have reached out to Roon and waiting for a reply.
The issue seems to be Mqa (unsurprisingly)
If the title played is a non Mqa song there are no issues.
If the title is Mqa then the error occurs.
If I setup Roon to ignore the mqa capabilities on the BluOS products (effectively using the internal Roon mqa software renderer) then there are no issues in group playback.
It’s a shame but until I can afford another 2 bluesound speakers, this is the only workaround.
Like I said it used to work a few weeks ago so I’m sure there must have been some changes somewhere in the Mqa chain that are causing this issue.
Best regards
Luigi.
On 10 Jan 2021, at 14:51, The BluOS Support Crew support@bluos.net wrote:
##- Please type your reply above this line -##
Hi Luigi
Thanks for taking the time to contact The Support Crew.
This email is to inform you that we have closed your support request under the SOLVED status.
However, if this was done in error, or you require any further assistance regarding this particular issue, simply reply to this email to reopen the request, or alternatively click on the link below and we will be happy to help you out further.
Thanks for #LivingHiFi
https://support.bluos.net/hc/requests/213193
Sam R. (BluOS)
Jan 10, 2021, 8:50 AM EST
Hello Luigi,
Thank you for contacting the BluOS Support Crew.
Bluesound and BluOS enabled players are designed to be grouped with other Bluesound and BluOS enabled players. Outside of a custom solution, it would not be possible to group these players with a Raspberry Pi.
As the BluOS players are able to group with each other without exhibiting this issue and you are experiencing this issue while using Roon, please reach put to Roon support if you require further assistance.
We apologise for the inconvenience but thank you for your understanding.
Sam R.
Support Crew Analyst