on the 13th day of my free trial, I opted to pay the annual fee. After paying, I returned to the core gui to find every letter blocked over by a black mark out. I tried removing the software and reinstalling to no avail. The remote sottware on my laptop looks and works fine. Please advise
yes. I cannot say for sure, but it appear more like I would expect the gui to appear when a free trial had expired without subscription. - No hardware issues on the computer in evidence.
Nothing to do with trial expiry … if that expires you are prompted and just can’t use Roon.
This is typical of a graphics card driver issue, it’s been report before.
Did you try rebooting the computer?
Also check / install the latest driver for the card.