I have received two Nucleus in a row with bad hard drives. How big an issue is this? Have others experienced this? (let me know) Does Roon Labs have a corrective action response / action plan for this? Or are they just shipping them out untested and hoping for the best?
A suggested solution (by Magnolia Store / Best Buy / Best Buy Premium Services Group is to forget the the Nucleus and just add a dedicated laptop as a core.
Never owned a Nucleus. But I’m using a 2017 MacBook Air here as Roon core. And it doubles as music player in the living room. Can remotely login from my M1 MacBook Pro through display sharing to perform maintenance on it. Music is stored on an external USB hard drive. Accessing Roon either through my MacBook Pro or using my smartphone as a remote.
NVMe SSD failures are rare. What make/model ships with Nucleus? Also, if a customer replaces the boot drive themselves, where do they get the installation image? I assume the Nucleus image is different from the one provided for ROCK.