Hegel H590 amp not showing in Roon after update (ref#NOPNP4)

[Marc_Plaum (Broem)]

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Hegel H590 amp with built in streamer doesn’t show up in Roon anymore after latest Roon update.

Describe your network setup

Hegel H590 connected to network with LAN cable.

[noris]

Hello @Marc_Plaum ,

Can you please try to perform a full reboot of your Networking Gear, Roon Server and Hegel? Full reboot means please try to turn it off/shutdown, unplug 30s, plug back in, turn back on. Let us know if this helps!

[Marc_Plaum (Broem)]

That solved the problem. After the reset the Hegel popped up in Roon. Thank you.