I don’t understand what is happening my download speed is over 220 mps, and uploads around 8 mps
Re boot my computer 1x a week to clear the cache
I even went into Roon settings, setup and cleared the Cache, i am using QObuz
I just don’t understand what is happening
I am playing through a dedicated computer I built windows 11 ,16 megs of memory the latest intel 5
2 -1T HD. To a Gustard R26 dac all dedicated LPS
A motorola 8702 modem - router combo ,a Ethernet to fiber optic converter,to a Sonore Deluxe fiber to Ethernet converter, I am at-a loss why the music keeps stopping , even a 500 song playlist I made a year ago stops , streaming , or music on in my
SS music library . Any help would be most
Appreciated thank you, Paul.
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Are you seeing any error message when the music stops such as “file loading slowly”?
Is the Core PC connected to the router via Ethernet?
-I’m not sure if the Sonore device refers to the just the R26
Hi @Paul_Letteri,
Depending on both where you’re sourcing your stream (Tidal/Qobuz vs. local content) and how you’re streaming it from your Core, music dropouts are most commonly a symptom of networking issues.
Roon’s audio processing and transfer protocols are sensitive to packet loss and filtering. If you have a VPN enabled, try disabling it and testing again.
I have enabled diagnostics on your account so our technical staff can get some more insight into what’s going on here. The next time your Core is active a diagnostics report will automatically be generated and uploaded directly to our servers
Once that’s been received, I’ll be sure to update this thread and pass the diagnostics over to the team for further analysis.
Please let us know how your experience has been in the meantime. Thank you!
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