Help, QOBUZ won't connect via ROON!

ROON is on a MacBookPro, ethernet to NAS SYNOLOGY 1512+.
From my MacBookAir or from my iPhone 13, when I launch an album on QOBUZ via ROON,it says" play has been interrupted because a track has not been loaded".

What can I do?

Thanks in advance.

Here is the support thread Problem with using Qobuz under Roon: Playback interrupted because a track failed to load - #39 by Bryan_Allen

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