Help with setting up Roon ARC, plz

Roon Core Machine

Roon CORE running ROCK (latest version)
Intel NUC11PAHi7
11th Generation Intel Core i7-1165G7 @ 2.8 GHz – 4.8 GHz Turbo, 4 core, 8 thread, 12MB Cache
28W Intel Iris X Graphics, up to 1.3 GHz, 96 EU units
16GB DDR4 RAM,
256GB PCIe Solid State Drive (SSD)
Ethernet connected

Roon PC Client
Intel(R) Core™ i9-10920X CPU @ 3.50GHz 3.50 GHz
32.0 GB (31.7 GB usable)
Ethernet connected

Windows 11 Home 64-bit
Intel Core i9 10920X @ 3.50GHz 64 °C
Cascade Lake-X 14nm Technology
32.0GB DDR4 @ 1603MHz (18-22-22-42)
Micro-Star International Co. Ltd. X299 PRO (MS-7B94) (CPU0) 44 °C
LG HDR 4K (3840x2160@60Hz)
4095MB NVIDIA GeForce RTX 3050 (ASUStek Computer Inc) 47 °C
931GB Samsung SSD 980 PRO 1TB (Unknown (SSD))
931GB KINGSTON SNVS1000G (SATA-2 (SSD))
7452GB Western Digital WDC WD8003FFBX-68B9AN0 (SATA ) 44 °C
7452GB Western Digital WDC WD8003FFBX-68B9AN0 (SATA ) 52 °C
14902GB Seagate ST16000NM001G-2KK103 (SATA ) 38 °C
3725GB Western Digital WD My Book 1230 USB Device (USB (SATA) ) 47 °C

Networking Gear & Setup Details

Linksys WiFi 6e Triband Router MR7500
Three Linksys Atlases (MX8503)

Connected Audio Devices

All sorts!

Number of Tracks in Library

13709

Description of Issue

Hallo!

I recently wiped my setup clean and redid it from scratch. It’s all up and running just dandy. Except for ARC, which I really don’t use so I didn’t care too much, but I’m going on a trip soon and now I’d like it to work.

I get this error:

{
“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“47.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:“null”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“status”:“NotFound”}
}

This WAS working before so it has to be some configuration thing on my router that I’m missing.

What should I do?

Thanks.

The UPnP for autoconfiguration seems turned off on the router

Missing UPnP/NATPMP

See this error on the troubleshooting help page:

1 Like

Yay!

Thanks.

2 Likes

Have fun :slight_smile:

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.