Judging by the growing number of support threads for the Nucleus I would say the plug and play is not always true.
I think that is to be expected. The support threads are in a large part about computer literacy. The one thing that maybe needs looking at is more obvious direction to the need to update before you try to use the thing because a fair number are hanging/cannot connect problems due to the machine running old code.
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Or just plain old network config issues, combined with the xmos fun.
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I agree with you Tony. Got my ROCK running on an i5 NUC in a fanless Akasa case. Total cost £350. It’s been solid.
£350 how do manage that? The NUC itself is normally that much.
I bought the NUC used on e-bay for £200 inc. memory and SSD. The Akasa case cost £80. The remaining £70 was on a decent linear power supply for it. 
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I’ve just ordered a custom i7 gen 7 silent system, it’s not a NUC and comes with their own designed and custom manufactured case for £560 plus 3 year warranty. I plan to run ROCK on it as I do on my current i3 non NUC pc.
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very nice
Got to wait a while before it arrives as they are built to order. Really good service so far though. Hopefully it performs well.