High resolution audio from Amazon

davidh · October 9, 2019, 11:13am

This to me is a problem . I want bit perfect .

CrystalGipsy · October 9, 2019, 11:37am

Yep it’s a big problem unless you own Bluesound kit.

miguelito · October 9, 2019, 12:06pm

Please take a minute and post to twitter to let Amazon know we care…

allegro · October 9, 2019, 1:49pm

I doubt the Amazon developers who matter pay much attention to Twitter. And Amazon already mentioned on their customer service forum they want customer feedback from inside the app. Under your name just go to help then click on “tell us how we’re doing” and send them a message.

ged_hickman1 · October 9, 2019, 2:01pm

Good idea I’ve done that now.

miguelito · October 9, 2019, 2:57pm

This is how much a developer’s opinion matters on what gets focus: zero.

What AmazonMusic works on / engages with is entirely a marketing / strategy decision.

Twitter helps the most in this. The visibility is huge.

miguelito · October 9, 2019, 2:59pm

Even just retwiting my twit is fast and simple.

RobOK · October 9, 2019, 7:48pm

I tried this… from the app it took me to a web page, not sure if this is what you meant?

So then I got to chatting with tech service guy. He didn’t get what i was saying of course and suddenly pasted a bunch of canned answers:

I persisted and asked him to send Roon information to the Product Team. He says he did but I kinda don’t think he really did!!

Then it ended saying something about them being the most customer centric company in the world. Hmm. If you were customer-centric you wouldn’t be selling my data all around town, but i guess that is a topic for another day!

RobOK · October 9, 2019, 7:50pm

I had clicked on Contact Support, i did not see “tell us how we’re doing” at first.

But I went back and used that form. I do think the “tell us how we’re doing” is going to the right people.

David_Brown2 · October 11, 2019, 6:06pm

I’ve been anxiously awaiting Roon support for Amazon HD music. I’ve been exploring alternatives and found the ideal solution for me. I installed the an
Amazon Music app on my Apple TV. I stream to my Home theater processor and control the Apple TV from my iPhone with the remote app. I’m now a happy camper. The display on my tv is great and the sound perfect for my ear.
Some day maybe Roon. But happy camper now.

dabassgoesboomboom · October 11, 2019, 6:40pm

@David_Brown2 could you share some photos of how it looks? Does it show “HD” and “ULTRA HD” symbols ?

I know Apple TV HDMI output is limited to 48kHz but I’m more interested to know if the new lossless catalogue shows on the new Apple TV app and the UI.

David_Brown2 · October 11, 2019, 8:10pm

Doesn’t display HD or a Ultra, I have to trust it. My Processor does show the 48kHZ.

David_Brown2 · October 11, 2019, 8:13pm

rob2 · October 11, 2019, 10:09pm

This doesn’t seem like an apples-to-apples comparison. If you’re happy with Apple TV you don’t need Roon either way. And why would you need both Tidal and Qobuz instead of Amazon?

David_Brown2 · October 11, 2019, 10:16pm

Roon would offer better curation and information, Nucleus to gain access past 48kHZ.

David_Brown2 · October 11, 2019, 11:09pm

I agree. I also decided that I can’t hear the difference between 16/48 and 24/96 in my room with my system. I just wish the Amazon app had a better interface.

dabassgoesboomboom · October 11, 2019, 11:15pm

@David_Brown2 what do you see on this album page? Can you show a pic

Jim_F · October 11, 2019, 11:26pm

Basically what you see, but nowhere does it tell you if it’s HD or Ultra HD.

dabassgoesboomboom · October 11, 2019, 11:34pm

So the Apple TV app might not offer the new lossless (CD quality or better) streaming tier then.

It might currently be their lossy tier…

dabassgoesboomboom · October 12, 2019, 1:49am

If their Apple TV app is streaming lossy and you like the SQ, Spotify just released their Apple TV app a few days ago. Might have a better UI.

Haven’t tried myself yet.