Home, artist details - keep loading

Core Machine (Operating system/System info/Roon build number)

Intel NUC, ROCK (latest 1.8 764, same for clients)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Ethernet, NUC connects directly to the main router

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

No audio issues

Description Of Issue

Hello, since last week issues with skipping randomly tracks (which now does not happen any more), I cannot get fully Home screen loaded (keeps loading), or clicking on the artist I cannot see the artist page (only albums). Roon core restarted, NUC restarted. NW speed is not a problem, no change in the NW configuration meanwhile, playback for Tidal/NAS is normal. Tested Win, iOS, Android clients - all cannot load home, artist - basically, anything which sources cloud via Roon.

regards,

Peter

Hi @pepe77

Apologies for the trouble! We had a server issue that has since been resolved and things should have returned to normal now.

Indeed, it is more stable by now.

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.