How do I import library from another account

[Mathieu_Dulong]

Core Machine (Mac OSX 10.14.5 / Roon 1.6)

I demoed Roon using one user (email address) account but purchased my lifetime subscription using another account.

Can I import the library I built using the demo into the new account? I added a bunch of stuff (from tidal) in my library and created some tags but it seems that these aren’t seen in the new account.

I have a time machine backup I could use if necessary.
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

[Craig_Palmer]

You can create a backup (under settings/backups) from the demo account and restore the same backup (also under settings/backup) from the new account. Then update the pointers to the folders where your music files are (backup does not copy/restore the actual music, just the roon db) – you do this from settings/storage. Should be good to go then…

[Mathieu_Dulong]

Thank you, is there any way to do the same without access to the demo account? I canceled the demo account to avoid getting charged.

[Craig_Palmer]

Unless you had configured the demo account to do backups so you already have them and could then just access them from the new account, no, I don’t believe there is any way without access to the demo account. That is unless roon support has some magic for you…

[xxx (Banned - toxicity)]

Can I import the library I built using the demo into the new account?

You can’t restore a Roon library backup from one account to a different account.

Best Practice for two households or even three

Hi @Brian_Cory, I would agree with Slim’s suggestion here. Unless your client plans on operating both RoonServer instances at the same time, having a USB or NAS drive with the media + a Roon backup would be the way to go. This would ensure that any edits made will carry over, and I can confirm that you can only restore a backup if it is using the same account, something to keep this in mind if you decide to have two separate licenses.

I have a time machine backup I could use if necessary.

Time Machine backups of Roon libraries are not reliable.

Best place to place your music files?

Time Machine backups may not result in a useable restore of Roon library. For more info, search forum.

Best place to place your music files?

Or the last section in the KB article on Backup.

[Mathieu_Dulong]

Alright thanks guys, it’s not a big deal, I can easily rebuild it by hand I didn’t put that much work into the demo account and I remember what I did so it should be ok.