Hey @Shon_Ellerton,
This is Rebeka with accounts - I wanted to thank you for reaching out when running into issues. Both the accounts and technical teams are here to help.
As far as your account is concerned, there doesn’t seem to be anything wrong with it. If I understand correctly, you’re now able to log in both on your Core and on your remote (iPad). Can you login on your account page?
Our technical team would be best able to help if you could please follow the instructions here when making your post:
Thanks in advance,
Rebeka