How to fix Poor Connection in Roon ARC

Roon Core Machine

Windows 11 PC 8GB Ram

Networking Gear & Setup Details

Xfinity router Ethernet

Connected Audio Devices

Cambridge CXNv2

Number of Tracks in Library


Description of Issue

Roon Arc says Poor Connection and won’t play

1 Like

If the port forwarding on the router works in principle and you have a good data connection on the phone, but suddenly see “poor connection” all the time, it helped for many people to uninstall and reinstall ARC on the phone. (You will lose your downloads in ARC)

I went to settings and scrolled down to Reset on the ARC app. Problem solved


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